Overview
What Is Talent Intelligent Management?
Talent Intelligent Management offers a comprehensive suite of tools designed to streamline talent management, training systems, and organizational communication.
The Challenge
#1 Addressing Diverse Roles within an Organization
Role definitions vary widely within an organization, encompassing HR, supervisors, and employees, each with distinct responsibilities and objectives. To meet these diverse needs, we provide an all-in-one system that supports different user roles with both client-side and server-side capabilities:
Employees
Use the client-side to access corporate news and complete daily tasks such as training, onboarding, and meeting personal KPIs.
Supervisors
Use the client-side to announce group news and track their team members' daily tasks, training, onboarding, and KPIs.
HR
Use the server-side to design and oversee holistic talent management, training, and tracking programs, while maintaining records of employee status and competencies.
Admins
Use the server-side to access the announcement feature and share important
#2 Target Audience: Office and Industrial Sectors
The culture of talent management in an organization differs between office and industrial settings. In the office, performance tracking is typically monthly, quarterly, or annually. In industrial environments, tracking is more frequent, often weekly or even daily. Also, the devices used also vary: office employees may use desktops, while industrial employees rely on mobile devices due to the nature of their work.
Web-Based Management Interface:
- Target Users: Senior management, HR, and Admins.
- Features: Access to real-time information, notifications about operations and employee status, training, and tracking systems.
iOS/Android Data Analytics App:
- Target Users: Middle managers, Employees
- Features: Direct communication channels, and the ability to complete and report daily tasks as defined by managers.
Process
Research
Before initiating the user interface design phase, I conducted a thorough competitive analysis within the talent management industry. Additionally, to gain deeper insights into user behavior, usability tests and user interviews were conducted.
Competitive Analysis
Finding:
Modularizing content and workflows is imperative for optimizing server-side efficiency. To bolster workflow efficiency, we offer modular components that users can seamlessly integrate. For instance, in the onboarding process, we segment the journey into manageable stages. This approach allows HR professionals to tailor the journey based on specific role or position requirements, facilitating easier management and customization of the journey map.
User Interview
We engaged in comprehensive interviews and usability tests involving both internal and external users to gain a comprehensive understanding of their behavior across server and client interf
Insight:
The provision of instant editing capabilities without navigating away from the page proves to be immensely beneficial. Particularly for Admin and HR roles, direct viewing of the final result eliminates the need to toggle to preview mode, thereby streamlining the user experience.
Ideation
Wireframe
Design
User Flow
Design System
To maximize the use of these components and speed up coding, we use the same design system for both server and client sides.
